General postage information
Pick Ups
As ARB Games operates from a private residence, pick-ups
are generally not offered. However, pick-ups can be organised by prior arrangement - please contact ARB Games by email at sales@arbgames.com.au. All items being picked up must be paid for in full prior to
pickup, or COD on pickup.
$5.00 Fixed Postage Category
If your order only includes 1 item listed in this category, a fixed postage charge of $5.00 will apply within Australia, or $10.00 for international customers.
If 2 or more items are purchased, then the standard parcel postage & handling rates will apply.
An advisory has been added at the beginning of the product description for each item that qualifies for this $5.00 fixed postage charge.
How are Parcel Post Postage & Handling Charges Calculated?
All postal charges are calculated using an official Australia Post Parcel Post calculator that has been built into the website.
A handling fee of $2.00 applies per order to cover the cost of envelopes / boxes / packaging and handling.
All orders of $50.00 AUD value or more will be sent using registered post, including additional insurance for orders over $100.00 AUD value. No extra cost applies for this service.
Australian Orders
All orders for delivery within Australia are despatched using Australia Post normal mail which includes insurance up to $50.00.
All orders exceeding $50.00
AUD in value will be sent via registered post, including
additional insurance for orders exceeding $100.00 AUD value. No extra cost
applies for this service.
International Orders
All international orders are despatched via Australia Post Airmail. All parcels with a value of up to $50.00 AUD will be despatched without insurance. All parcels with a total value exceeding $50.00 AUD in value will be despatched via Australia Post Airmail including insurance.
Sea mail can be arranged for larger & heavier items, please contact ARB Games if you would like your parcel shipped via this method (not available for New Zealand).
Additional Insurance International Orders
Orders that exceed $100.00 AUD in value will have the correct additional insurance costs necessary, automatically added to the total postage total.
The standard indexation for additional insurance is as follows:
$2.00 per additional $100.00 AUD cover or part thereof, after the initial $100.00 AUD value.
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