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Postage Details

General postage information
Despatch Times
Generally, all orders are despatched between 2-3 business days of receipt of your order and payment. However, occasional delays may occur if a product is temporarily out of stock and needs to be ordered in.  You will be notified if your order will be affected by any undue delays.

How are Parcel Post Postage & Handling Charges Calculated?
All orders are despatched with Australia Post and includes tracking, tracking numbers can be provided on request.
All postal charges are calculated using an official Australia Post Parcel Post Calculator that has been built into the website and gets updated automatically by Australia Post. A handling fee of $3.00 applies per order to cover the cost of envelopes / boxes / packaging and handling.  All orders are despatched in bubble-wrap satchels or cardboard boxes.

However, if your order can fit into one of Australia Post's prepaid satchels, they will be placed inside a bubble-wrap satchel before being placed inside a prepaid satchel.  Any excess postage & handling costs that have been paid will be refunded.
Charges for the prepaid satchels will be:
$13.00     1kg satchel
$15.00     3kg satchel
$20.00     5kg satchels

International Orders
All international orders are despatched using standard Australia Post international airmail which includes tracking with Australia Post.
Pick Ups
ARB Games now offers pickups of your orders from two locations.

1. The ARB Games & Puzzles shop at Carrara Markets located next to Carrara Markets Bakery and Cafe Carrara. Open every weekend 7:00am to 3:00pm and weekdays by arrangement. 

2. My private residence at Banora Point by arrangement.

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